Frequently Asked Questions
Buying an innovative product like our waterproof swimsuit online can be confusing. That's why Mouiller le Maillot offers you this FAQ to answer the most common questions.
The product
How does the Wet the Jersey waterproof pocket work?
The waterproof pocket is made of thermoplastic and is composed of three magnetic strips. You just have to put your things in the pocket and release, the pocket takes care of the rest and closes by itself, guaranteeing total waterproofing. We have added a small flap with a snap button to make it invisible.
Where are the swimsuits made?
Since 2022, Mouiller le Maillot swimsuits have been made in Porto, Portugal.
How long does the waterproof bag last?
The waterproof bag, provided it is used properly, has an infinite lifespan.
How many meters deep can you swim with your belongings?
The waterproof bag is pressure resistant up to 30 meters deep, so you can do some exploring with peace of mind.
What fabric is used for manufacturing?
The fabric used is Seaqal. It is obtained from plastic waste that is recovered from the oceans and recomposed into material. It is polyester.
How do I choose my swimsuit size?
Our jerseys are sized normally. They are adjusted in length. If you have any doubts, you can refer to the size guide or contact us at contact@mouillerlemaillot.club
How is the price explained?
The price is explained by a waterproof pocket (20%), local manufacturing (30%), 100% recycled fabric (30%) and choices of quality raw materials that last over time and are comfortable (10%). The last 10 percentages are attributed to packaging and distribution costs.
Why is manufacturing no longer in Paris?
We worked with a Parisian factory for our launch because we wanted to manufacture close to home and give even more meaning to our project. After a first season, for reasons of development and production capacity, we had to go to Portugal to our partner who maintains our commitment and our values.
Where can I find Mouiller le Maillot somewhere other than on the internet?
You can find us in specialist boutiques and distributors, you can also follow us on Instagram instagram.com/mouiller_le_maillot to be kept up to date with our various trade fairs and trips.
Delivery
What are the delivery times?
Once your order has been placed, we pack and drop off your package at the post office within 2 days. You will then receive it within 3 working days in mainland France. The estimated delivery time is therefore 5 days.
What are the delivery methods?
For deliveries, we work exclusively with La Poste. Two delivery options are available to you. At a collection point or at home.
What is the price for delivery?
In metropolitan France, for delivery to a collection point, the delivery is €5.50. For home delivery, the price is €6.50.
Which countries do we ship to?
We currently only deliver to mainland France. Please feel free to contact us at contact@mouillerlemaillot.club if you would like us to deliver elsewhere.
Order
How do I know if my order has been placed?
When you place an order on the Mouiller le Maillot website, you will immediately receive an order confirmation email with an associated invoice. If you have not received the email, check your spam and junk mail or contact us at contact@mouillerlemaillot.club
How to contact Mouiller le Maillot if you have any questions?
By email to the following address: contact@mouillerlemaillot.club
How do I change or cancel my order?
To modify or cancel your order once paid, simply contact us at: contact@mouillerlemaillot.club
How do I track my package?
As soon as your package is dropped off at the post office, you will receive an email from La Poste allowing you to track the progress of your Mouiller le Maillot.
How to get a refund?
To get a refund once your order has been paid for and delivered, please contact us at contact@mouillerlemaillot.club
What payment methods are accepted?
On the site, we accept payments by credit card. We use Stripe which supports a large number of Visa, Mastercard, American Express, and Discover cards.
Are payments secure?
We use Shopify payments, which is a secure (PCI Level 1 certified, the highest level of security) and very efficient web payment infrastructure. It allows you to pay simply using your credit card number without leaving our website.
Wet the Jersey, the brand
What is the story of Mouiller le Maillot?
Mouiller le Mouiller was born from a very real problem. Having to watch your belongings in the summer on the beach when you go swimming. We wanted to find a solution to this problem and had the idea of hiding a waterproof pocket in the pocket of our swimsuit. A few months later, the first prototype was born, and a few months later, we launched Crowdfunding on Ulule for our first collection in April 2021.
The Wet the Jersey team?
Mouiller le Maillot is a story that is part of the long term. A friendship that lasts as well as a shared desire to undertake and become the actors of a better future. The team is made up of three co-founders, Soleiman and Yanis, two brothers, as well as Sacha.
The ambitions of Wetting the Jersey?
Developing the Mouiller le Maillot brand on new ideas to allow our customers to consume in a modern way. But also to see you wearing the famous Mouiller le Maillot on the beaches of France and elsewhere.
The commitment to Wet the Jersey?
Mouiller le Maillot is committed to creating responsible clothing. Our raw materials are selected according to their environmental impact and we strive to work with local partners to reduce our carbon footprint.
Why the name Mouiller le Maillot?
Mouiller le Maillot, a very French expression that means “to make the effort to”. This brand name was obvious to us, who make you wet your swimsuit by offering you an innovative and responsible swimsuit. With Mouiller le Maillot, your swimsuit is very wet but your things stay dry!
How to follow our news?
We communicate mainly on Instagram instagram.com/mouiller_le_maillot but we write some articles on our blog at this address: https://www.mouillerlemaillot.club/blogs/actualites